Answered By: Hannah DiMeglio
Last Updated: Mar 16, 2021     Views: 167

If you experience difficulty logging in to your library account or into a library database, try clearing your browser cache and cookies.   

Note the browser and device you use and these Instructions should help you clear it. 

You can also try using an incognito/private window, or try a different browser - Firefox and Chrome usually work well. 

These instructions can help you open an incognito window in Chrome. 

 

If you run into problems, don't hesitate to ask a librarian